To start your claim, just give us a call. 24/7.


Press 2 for Roadside Assistance
Press 3 for Reporting a New Claim, then 1 for auto glass only

Need to File an Auto Claim?

Submit an Auto Claim Online

Login to your account and select Claims to get started filing your auto insurance claim.

Submit an Auto Glass Claim Online

You can complete a glass-only claim online.

  • Register or login to your account
  • Select Claims, then I want to... File a Claim
  • When prompted, select Glass Only Claim

We will guide you through the claims process and help you schedule an installation appointment with Safelite® or another local installer.

Call to Report Auto Glass Claim

You may also call our 24/7 claims number to submit your Auto Glass only claims at 800-452-7714. Select option 3 to submit a new claim, then select 1 for an auto glass only claim.

Home, Farm, and other Claims

For other policy types (such as homeowners or motorcycle), call our 24/7 claim reporting service. Please have your policy number ready.


IAS-Associated Insurance Providers

If you need to file a claim with a Virginia Farm Bureau partner insurance company, please refer to this guide to find the relevant contact information.

IAS Claims Matrix

FB Alliance Claims

To file a claim with FB Alliance, please give us a call at:


Not sure if you should File a Claim?

Call or email our claims department to have your questions answered


Auto Claim Worksheet

Not sure what information you need to file your claim? Download our auto claim worksheet to make sure you have everything you need.